Hearing Aid Adjustments

hearing aid adjustments

Your hearing loss is as unique as your fingerprint, but unlike your fingerprint, hearing loss changes with time. In order for your hearing aids to be effective, each one must be specifically programmed to your unique hearing loss at the time of purchase. It also must have the capacity to be re-programmed quickly and easily to your subjective listening preference during an initial adjustment period, as well as when your hearing loss changes during the life of your hearing aid.

Before your hearing aids are sent to you, they are programmed to meet your specific requirements. For the majority of our users, the initial program setting is the optimum solution; however, minor adjustments may be necessary both initially and periodically in order to achieve optimal hearing levels.

In the past, hearing aid adjustments had to be made in an office setting – at the professional’s convenience and your expense. Times have changed and technology has advanced, eliminating the need for countless trips back and forth for adjustments.

There are three options for adjusting your hearing aids:

Option 1
We adjust for you. Send the hearing aids back to us, tell us what you need, and we make the hearing aid adjustments and send them back the same day we receive them.

Option 2
After conferring with you by phone or email, our licensed staff will make the necessary program adjustments and will send you the revised program via the Internet. Using the AHPRO3 Programming Kit (not included with hearing aid purchase, sold separately) you can download the revised program to your hearing aids through our proprietary Virtual Office software.

It is as easy as sending and receiving emails.

Option 3
Make your own adjustments using the AHPRO3 Programming Kit (not included with hearing aid purchase, sold separately) and our exclusive Virtual Office software. We provide all the necessary software and professional support.

Need help? We are only a phone call away at 800-492-4515.

Click the button to the right to download the latest version of our Virtual Office software. For registration information or questions about the software please contact customer service at 1-800-492-4515 or click here to contact us by email.

System Requirements for Virtual Office

Minumum Requirements

High Speed Broadband internet connection 1Mb per second up/down

Windows XP operating system

800 MHz Pentium III or Athlon Computer Processor

512MB Computer Memory (RAM)

1024 x 768 pixels screen resolution

One (1) available USB port

250MB HDD free space

Recommended Requirements

High Speed Broadband internet connection 3+Mb per second up/down

Windows 8.1, 8, XP, Vista or 7 (x86, x64) operating system

1.5 GHz (XP), 2 GHz (Vista) 32-bit (x86) or better Computer Processor

1 GB or more Computer Memory (RAM)

1024 x 768 pixels or more screen resolution

Two (2) available USB ports

350MB HDD free space

Important Notes

*For remote software technical support and backup a High Speed Broadband connection is required.

We do not support MacOS or Linux. However, customers have successfully used Virtual Office with Parallels Desktop or Vmware Fusion on MacOS and Vmware Workstation on Linux.