America Hears Return Policy
Although we are sure you will be pleased with your America Hears purchase, non-hearing aid items (accessories, programming box, etc.) purchased at AmericaHears.com may be returned within 30 days of receiving them for a full refund. Hearing Aids and Hearing Enhancers can be returned within 90 days of receipt for a full refund.
If you need to send your product back to us, please use the original manufacturer’s packaging and ensure it is in new condition. America Hears products that have been used, modified, or damaged, will not be eligible for return, except those covered under our 90-Day Pledge.
Prior to returning an item, please contact one of our Customer Service Team Members at 1-800-492-4515. They will provide you with a Returned Merchandise Authorization (RMA) number. Just add the RMA to the original invoice and include it with the packaged product.
When we receive and inspect the return, a refund or credit will be issued right away.
Please call us if you have any questions on this or anything else at 1-800-492-4515. Our Customer Service Team would love to hear from you.